Living at Sunrise
Questions & Answers
We have created a Questions & Answers section for:
- Young adults considering moving in
- Parents, social workers, and professionals
This section provides clear, honest information about support, independence, accommodation, and expectations.
Information for Young Adults
Sunrise is here to support you as you prepare to live independently.
You are treated as an adult and encouraged to build confidence in managing your own accommodation, money, and daily life. Staff are available to support, guide, and answer questions as you learn new skills.
The aim is for you to feel ready and confident to move on to your own home when the time is right.
Questions You Might Be Wondering About
What support will I get?
We support you with the things you want help with. This could be cooking, budgeting, going to appointments, work or college, looking after your wellbeing, or planning your next move. You’ll have regular one-to-one time with a worker and everyday support when you need it.
Will I have my own room?
Yes. You will always have your own bedroom. Some homes have shared kitchens or living areas, but your room is your own space.
Will you help me learn how to live on my own?
Yes. Helping you move towards independence is a big part of what we do. We’ll work at your pace and help you build skills and confidence for living independently.
Is there someone I can talk to if I’m struggling?
Yes. Support is available 24 hours a day. Staff aren’t always on site, but you’ll always know how to contact someone, including at night.
Can you help me with work, college, or money?
Yes. We can support you to look at work, training, education, or paid opportunities, depending on what feels right for you. Some young adults also take part in Sunrise work opportunities to gain experience and earn money.
Will I be treated with respect?
Yes. We treat you as an adult. You will be treated fairly, listened to, and supported. If something doesn’t feel right, we’ll help you raise it.
How long will I stay here?
There isn’t a set time. Everyone is different. How long you stay depends on your needs and progress. We’ll review things with you and support you to move on when you feel ready and it’s the right time
Information for parents, social workers & commissioners
What level of support does Sunrise provide?
Sunrise provides 24-hour support availability within semi-independent accommodation. Staffing presence is needs-led and risk-assessed, with young adults always able to access support, including out-of-hours.
How is support tailored to individual young adults?
Support is delivered in line with individual assessments, support plans, and Pathway Plans. The intensity of support varies depending on need and may range from planned key work sessions to more enhanced arrangements where required.
How does Sunrise promote independence safely?
We use a stepped, strengths-based approach, encouraging independence while maintaining appropriate oversight. Positive risk-taking is planned, reviewed, and supported to help young adults build confidence and life skills safely.
How does Sunrise support education, employment, and training?
Young adults are supported to access education, training, volunteering, and employment. Where appropriate, they may also engage in Sunrise’s internal employability pathways, gaining practical experience and transferable skills.
How does Sunrise ensure safeguarding and oversight?
All support is delivered in line with robust safeguarding procedures, risk assessments, and health and safety processes. Staff providing direct support are trained and DBS-checked, and placements are regularly reviewed with the placing authority.
Referrals and General Enquiries
If you require further information or cannot find the specific answer you are seeking, please do not hesitate to contact us. Our team is available to provide any additional clarification or support you may need.
Overview
